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Customer Service: 0208 965 2500

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Pricing and Billing
Do I have to pay VAT or sales tax?
  If you live in the Untied Kingdom or Europe Hairaisers will have to charge VAT at the prevailing rate. Customers outside of Europe will NOT pay any sales tax.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service on +44 (0) 208 965 2500 for assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 1-3 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged immediately when you place your order and shipping will begin.